Privacy Policy

We may collect the following types of Data:

• Personal Information: Name, address, email address, phone number, date of birth, and government-issued identification number.
• Property Information: Information related to the properties you own or rent, including rental history, lease agreements, and payment information.
• Financial Data: Payment card details, bank account information, and payment transaction records.
• Communication Data: Records of communication between you and our staff, such as emails, phone calls, and other forms of correspondence.
• Technical Data: Information about how you interact with our website or app, such as IP addresses, device identifiers, cookies, and browsing history.

We may use the Data we collect for the following purposes:

• To manage and administer property-related services, including leasing, maintenance, and rent collection.
• To communicate with you regarding your property or rental account, including updates, notifications, and service reminders.
• To process payments, perform financial transactions, and manage billing.
• To improve our services, website, and customer support through feedback and data analysis.
• To comply with legal obligations and enforce agreements related to your property.

We may share your Data with third parties under the following circumstances:

• Service Providers: We may disclose your Data to third-party contractors or service providers who assist us in managing and operating our services, such as maintenance companies, payment processors, and legal or financial advisors.
• Legal Compliance: We may disclose your Data to comply with legal obligations, such as in response to a subpoena, court order, or to investigate illegal activities or fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your Data may be transferred as part of that transaction.
• With Your Consent: We may share your Data with third parties if you have provided explicit consent to do so.

We will retain your Data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the Data is no longer needed for these purposes, we will securely delete or anonymize it.

We implement reasonable security measures to protect your Data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your Data.

Depending on your location, you may have the following rights regarding your Data:

• Access: You can request access to the Data we hold about you.
• Correction: You can request that we correct any inaccuracies in your Data.
• Deletion: You may request that we delete your Data, subject to legal and contractual obligations.
• Opt-out: You can opt out of certain communications from us, such as marketing emails.
• Data Portability: You can request that we provide your Data in a structured, commonly used format for transfer to another service provider.

To exercise these rights, please contact us at info@palindromepropertymgt.com.

We use cookies and other tracking technologies to enhance your experience on our website and collect information about usage patterns. Cookies are small text files stored on your device that allow us to recognize your browser and personalize your experience.

You can control the use of cookies through your browser settings. Please note that disabling cookies may impact the functionality of our website.

Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not intended for children under the age of 13, and we do not knowingly collect Data from children. If we learn that we have inadvertently collected Data from a child under the age of 13, we will take steps to delete that Data as soon as possible.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Palindrome Property Management 

550 N Central Expy P.O. Box 311

McKinney, TX 75070

(901) 686-5319

info@palindromepropertymgt.com